Icm Courses & Classes

All 98 Icm Courses & Classes

Management Studies (ICM) Diploma Pro Plus

(Training Available by Griffith College Dublin (GCD)) Management Studies (ICM) Diploma

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Offered by Griffith College Dublin (GCD), Alternatives:1 of 98 courses & classes
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CICMPT1: Cisco ICM Product Training Part 1 v7 Pro Plus

CICMPT1: Cisco ICM Product Training Part 1 v7 Course Duration: 4 days Course Code: CICMPT1 Course Description: Cisco Intelligent Contact Manager course provides an understanding of ICM system terminology, features, functions, components, and capabilities. The course provides extensive coverage of ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities. During the extensive course labs, students add a contact centre, complete configuration, perform contingencies in scripting, and create and use Enterprise Services and Skill Groups. Labs include starting Call Generator and monitoring a script with simulated live data. The course concludes with the reporting capabilities of ICM. WebView is used to launch several different report templates, setting thresholds, performing drilldowns. This course is based on ICM Release7.0. - Course Introduction - Contact Centres and Routing - ICM Components and Concepts - ICM Options and integration - ICM Routing - Configu ... (Training Available by Perpetual Training Solutions) CICMPT1: Cisco ICM Product Training Part 1 v7

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Offered by Perpetual Training Solutions, Alternatives:1 of 98 courses & classes
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1
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Marketing, Advertising, PR & Sales - ICM Diploma Pro Plus

Participants who want to prepare themselves for the fast-paced and exciting discipline of marketing will receive a highly regarded and recognised qualification. You will gain skills and knowledge in the marketing of products/services for the consumer, industrial and service sectors. These can range from worldwide brands to local produce. You will be asked to design creative advertising and public relations campaigns, undertake case studies and practise sales techniques; through these you will explore the principles of marketing and promotion and acquire an excellent understanding of this field. ... (Training Available by Griffith College Dublin (GCD)) Marketing, Advertising, PR & Sales - ICM Diploma

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Offered by Griffith College Dublin (GCD), Alternatives:1 of 98 courses & classes
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1
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CICMPT2: Cisco ICM Product Training part 2 v.7 Pro Plus

CICMPT2: Cisco ICM Product Training part 2 v.7 Course Duration: 4 days Course Code: CICMPT2 Course Description: This course is a follow on to the Cisco ICM Product Training Part 1 (ICMP1) v7.0 and provides ICM system administrators, maintenance personnel, and Cisco partners the knowledge and experience necessary to install, set-up, support, and troubleshoot the Cisco Intelligent Contact Management Enterprise Edition. The course covers deployment models, deployment planning, ICM processes, functional descriptions, and fault tolerance. Students will use a basic design (based on the ICMPT1 class) and create a duplexed ICM Central Controller with two contact centres. They will build a simple SQL database for use in database routing. After installing the required software, the students will set up their labs, and using the knowledge gained previously in ICMPT1, the students will configure and script for their business logic. The course includes monitoring and troubleshooting the Lab built ... (Training Available by Perpetual Training Solutions) CICMPT2: Cisco ICM Product Training part 2 v.7

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Offered by Perpetual Training Solutions, Alternatives:1 of 98 courses & classes
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Human Resources Management - ICM Diploma Pro Plus

(Training Available by Griffith College Dublin (GCD)) Human Resources Management - ICM Diploma

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Offered by Griffith College Dublin (GCD), Alternatives:1 of 98 courses & classes
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ICM - Diploma in Marketing, Advertising and PR Pro

This course is designed to cover a broad range of business related topics. It is ideal for people with an interest in any of these areas or who wish to enhance their business communication skills. The modules that this course covers will provide a strong foundation in the areas of Marketing, Advertising, Sales and PR, and the skills acquired can be applied to businesses across the world. Each module will provide theoretical insights and a practical dimension. This course will enhance its graduate’s career opportunities as it enables them to interact in a broad range of business environments and equips them with strong communication and analytical skills. ... (Training Available by IBAT College Dublin) ICM - Diploma in Marketing, Advertising and PR

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Offered by IBAT College Dublin, Alternatives:1 of 98 courses & classes
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ICM Diploma in Business Studies

Overview: ICM Diploma in Business Studies programme is internationally recognized, providing a comprehensive knowledge of each of the major business functions. Upon completion of the course, students have a wide range of career, employment and higher education options open to them. Programme Title: The Diploma in Business Studies Accreditation: The Institute of Commercial Management- ICM Qualification Level: Level 4 (NQF Equivalency) Entry Requirement:The Institute operates an 'Open Entry' policy in respect of many of its vocational programmes but prospective students should note that the following entrance qualifications are recommended for those wishing to undertake the Diploma and Advanced Diploma programmes: Students holding relevant recognised qualifications from other professional examining bodies may apply for exemptions on a subject-for-subject basis. Duration of Course: 1 Year Course Start Date: 18 October 2010 Timetable: More... ... (Training Available by Darwin's College) ICM Diploma in Business Studies

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Offered by Darwin's College, Alternatives:1 of 98 courses & classes
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1
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ICM Product Training Part 1

Overview This four-day course provides an understanding of ICM system terminology, features, functions, components and capabilities. The course provides extensive coverage of ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities. During the extensive course labs, students add a contact centre, complete configuration, perform contingencies in scripting, and create and use Enterprise Services and Skill Groups. Labs include starting Call Generator and monitoring a script with simulated live data. This course concludes with the reporting capabilities of ICM. WebView is used to launch several different report templates, setting thresholds, performing drilldowns. This course is based on ICM Release 7.0 ... (Training Available by Global Knowledge CEE) ICM Product Training Part 1

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Offered by Global Knowledge CEE, Alternatives:1 of 98 courses & classes
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ICM Product Training Part 1

Overview This four-day course provides an understanding of ICM system terminology, features, functions, components and capabilities. The course provides extensive coverage of ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities. During the extensive course labs, students add a contact centre, complete configuration, perform contingencies in scripting, and create and use Enterprise Services and Skill Groups. Labs include starting Call Generator and monitoring a script with simulated live data. This course concludes with the reporting capabilities of ICM. WebView is used to launch several different report templates, setting thresholds, performing drilldowns. This course is based on ICM Release 7.0 ... (Training Available by Global Knowledge Network (M) Sdn Bhd) ICM Product Training Part 1

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Offered by Global Knowledge Network (M) Sdn Bhd, Alternatives:1 of 98 courses & classes
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DIPLOMA IN BUSINESS STUDIES - ICM

Covering all the major business studies areas and topics, the ICM Diploma in Business Studies programme has, over a fifteen year period, achieved international recognition and is now undertaken by students in over 100 countries. ... (Training Available by Liffey College) DIPLOMA IN BUSINESS STUDIES - ICM

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Offered by Liffey College, Alternatives:1 of 98 courses & classes
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Additional Icm Courses & Classes

International Business Studies (ICM)

International Business Studies (ICM)The modern global economy has become increasingly interrelated and complex. In order to compete successfully, many organisations operate on an international level, some even organising their structure on an international rather than a national basis. These challenges mean that there is an ever increasing demand for international business professionals. In addition to providing a comprehensive knowledge of the major functional areas of business this ICM course will equip students with the right tools to face the challenging environment in today's business world. ... (Training Available by Williams College) International Business Studies (ICM)

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Offered by Williams College, Alternatives:1 of 98 courses & classes
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ICM Product Training Part 1

Overview This four-day course provides an understanding of ICM system terminology, features, functions, components and capabilities. The course provides extensive coverage of ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities. During the extensive course labs, students add a contact centre, complete configuration, perform contingencies in scripting, and create and use Enterprise Services and Skill Groups. Labs include starting Call Generator and monitoring a script with simulated live data. This course concludes with the reporting capabilities of ICM. WebView is used to launch several different report templates, setting thresholds, performing drilldowns. This course is based on ICM Release 7.0 ... (Training Available by Global Knowledge Network (India) Pvt Ltd) ICM Product Training Part 1

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Offered by Global Knowledge Network (India) Pvt Ltd, Alternatives:1 of 98 courses & classes
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Institute of Commercial Management (ICM)

The Institute of Commercial Management (ICM) is the leading professional body for Commercial and Business Development Managers. It is also an internationally recognised examining and awarding body for business and management students. For those in management, the Institute provides a range of services and programmes designed to enhance career and personal development. For the business student, ICMs educational programmes, qualifying examinations and awards provide qualifications which are globally recognised. ICM is a fully accredited QCA/Ofqual Awarding Body and to learn more about it, please visit www.icm.ac.uk ... (Training Available by Westbridge College) Institute of Commercial Management (ICM)

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Offered by Westbridge College, Alternatives:1 of 98 courses & classes
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1
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ICM Accounting and Finance

ICM Accountancy and Finance The ICM Accountancy and Finance Programme has been designed for those contemplating employment within the accountancy field. It is also suitable for those already in employment who seek to develop their business, accountancy and finance skills for career progression purposes.Accountancy and Finance Course StructurePart 1Bookkeeping and Finance (Bookkeeping)Business Management & AdministrationEconomics for BusinessInterpreting & Analyzing Information (Numeracy & Statistics) (The ICM Certificate in Accountancy and Finance is awarded on completion of all Part 1 subjects) Part 2Accounting in Decision Making (Accounting II)Introduction to Business Law (Business Law)Computer Appreciation and ApplicationsCost & Management Accounting (Cost Accounting) (The ICM Diploma in Accountancy and Finance is awarded on completion of all Part 1 & 2 subjects)The Advanced Diploma in ICM Accountancy and Finance – Part 3Accounting & Financial ... (Training Available by London Community College of Education Limited) ICM Accounting and Finance

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Offered by London Community College of Education Limited, Alternatives:1 of 98 courses & classes
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3
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ICM Certificate in Travel and Tourism

ICM Certificate in Travel and TourismCode: ICM_T&TDuration: 1 Year Course ObjectivesThis programme meets the needs of those who wish to work for Travel Agents, Travel Shops, Tour Operators, Tourism Authorities, Tourist Information Centres, Car Hire Operators, Hotel Groups and other tourism related commercial operations. Core SubjectsCharacteristics of World Destinations of the Hotel & Catering Industry Numeracy & Statistics Retail Travel Operations Structure of Travel & Tourism Entry RequirementsThe Institute operates an Open Entry policy in respect of many of its vocational programmes but prospective students should note that the following entrance qualifications are recommended for those wishing to undertake the Diploma in Business Studies: The minimum age for registration for this programme is 17. No formal qualifications are required. Candidates should be reasonably competent in both verbal and written English and have some keyboard and mouse experience. App ... (Training Available by Business Computer Training Institute) ICM Certificate in Travel and Tourism

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Offered by Business Computer Training Institute, Alternatives:1 of 98 courses & classes
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4
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ICM Product Training Part 1

Overview This four-day course provides an understanding of ICM system terminology, features, functions, components and capabilities. The course provides extensive coverage of ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities. During the extensive course labs, students add a contact centre, complete configuration, perform contingencies in scripting, and create and use Enterprise Services and Skill Groups. Labs include starting Call Generator and monitoring a script with simulated live data. This course concludes with the reporting capabilities of ICM. WebView is used to launch several different report templates, setting thresholds, performing drilldowns. This course is based on ICM Release 7.0 ... (Training Available by Global Knowledge Network (S) Pte Ltd) ICM Product Training Part 1

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Offered by Global Knowledge Network (S) Pte Ltd, Alternatives:1 of 98 courses & classes
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0
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ICM Product Training Part 1

Overview This four-day course provides an understanding of ICM system terminology, features, functions, components and capabilities. The course provides extensive coverage of ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities. During the extensive course labs, students add a contact centre, complete configuration, perform contingencies in scripting, and create and use Enterprise Services and Skill Groups. Labs include starting Call Generator and monitoring a script with simulated live data. This course concludes with the reporting capabilities of ICM. WebView is used to launch several different report templates, setting thresholds, performing drilldowns. This course is based on ICM Release 7.0 ... (Training Available by Global Knowledge Network - Mexico S.A. de C.V.) ICM Product Training Part 1

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Offered by Global Knowledge Network - Mexico S.A. de C.V., Alternatives:1 of 98 courses & classes
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ICM - Diploma (Level 3)

About the courseThe Institute of Credit Management (ICM) is the largest professional credit management organisation in Europe. It represents the credit profession across trade, consumer and export credit, as well as in related activities such as collections, credit reporting, credit insurance and insolvency.The ICM Level 3 Diploma aims to provide credit management techniques, as well as a general business education that covers management skills, and relevant aspects of accountancy, law and the business environment.For further information on the course content visit ICM Syallabus for Learners – Level 2 & 3 Diplomas in Credit Management What and how do you learn?To achieve a Level 3 Diploma you must achieve 37 credits. On successful completion of each of the modules, you will receive 10 credits towards the 37 credits needed for the Diploma. The modules run over a 15 week course with an online or written exam at the end of the module. You will need to attend one evening per wee ... (Training Available by Leeds City College) ICM - Diploma (Level 3)

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Offered by Leeds City College, Alternatives:1 of 98 courses & classes
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ICM Diploma in Travel and Business

ICM Diploma in Travel and BusinessCode: ICM_T&BDuration: 2 Years Course ObjectivesThis programme has been designed to provide participants with an understanding of the global structure of the industry and its component parts, and the business skills which are necessary for sustainable tourism development. Core SubjectsAccounting Business Management & Administration Management of Travel & Tourism Operations Tour Operations Tourism Marketing & Promotion Entry RequirementsStudents must have completed the Certificate in Travel and Tourism or an equivalent course ApplicationPlease fill our online application form ... (Training Available by Business Computer Training Institute) ICM Diploma in Travel and Business

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Offered by Business Computer Training Institute, Alternatives:1 of 98 courses & classes
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University Pathways for ICM Students

Every year, ICM graduates gain entry into universities in North America, the UK, the Republic of Ireland, Western Europe, the Far East, South East Asia and Australasia. For those wishing to study in the UK there are more than 100 different institutions to which they can apply. ICM programme students can progress to relevant degree programs as follows ICM Diploma Awards - enable the student to apply for entry to the second year of a relevant degree programme. ICM Advanced Diploma Awards - enable the student to apply for direct entry into the final year of a relevant 3 year degree programme.ICM Graduate Diploma Awards - enable the student to apply for direct entry to postgraduate (e.g. Masters) degree programmes.ICM Postgraduate Diploma Awards  Allows progression onto Masters programmes at various universities in the UK and overseas. Some of the universities in partnership with ICM are below. For full details, visit http://www.icm.ac.uk/icm-qualifications/progression-route ... (Training Available by Westbridge College) University Pathways for ICM Students

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Offered by Westbridge College, Alternatives:1 of 98 courses & classes
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3
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